Name: FixHive London Ltd
Address: London, London, SW20, GB
Telephone: 07777 344070
Price range: ££
Rating: 4.9

Question 1

What areas do you cover?

Accepted Answer

We cover all SW1–SW20, KT1–KT21, SM1–SM7 and TW1–TW12 postcodes. Our busiest patches are Wimbledon (SW19, SW20), Raynes Park (SW20), Putney (SW15), Clapham (SW4), Kingston upon Thames (KT1, KT2), New Malden (KT3), Sutton (SM1), Richmond and Twickenham (TW1, TW2).

Question 2

Are you really 24/7?

Accepted Answer

Yes — engineers are on call 24 hours a day, 7 days a week, including Sundays and bank holidays. For genuine emergencies (burst pipes, no heat in winter, no water, single-bathroom blockages) we target an under-45-minute arrival across SW, KT, SM and TW. Non-urgent jobs are booked into our next available slot.

Question 3

How much does an emergency plumber cost in South West London?

Accepted Answer

FixHive charges a flat £60 call-out fee, then a fixed price for the job which is agreed in writing before any work begins. London emergency plumbers typically charge £85–£120 per hour out of hours, but with a fixed quote you know the total upfront — no clock-watching, no surprise extras.

Question 4

How quickly can you reach me in an emergency?

Accepted Answer

Our target is under 45 minutes door-to-door across SW19, SW20, SW15, SW4, KT1–KT3 and SM1. From further out in TW or KT5+, expect 60–90 minutes depending on traffic and time of day. We will give you an honest ETA on the call, not an optimistic guess.

Question 5

Do you charge a call-out fee?

Accepted Answer

Yes — a flat £60 call-out fee applies, the same day or night. You'll get a fixed written quote on-site before any work begins, and you only pay for work you approve.

Question 6

Do you work on Sundays and bank holidays?

Accepted Answer

Yes — Sunday, Christmas Day, New Year's Day, bank holidays. The £60 call-out fee and our fixed-quote policy stay the same. Burst pipes don't keep office hours, neither do we.

Question 7

What should I do while waiting for the plumber? (burst pipe or leak)

Accepted Answer

1) Turn off the main stopcock (usually under the kitchen sink in SW London flats). 2) Switch off the boiler and central heating at the programmer. 3) If water is near sockets or fittings, turn off electrics at the consumer unit. 4) Open downstairs taps to drain the system. 5) Put a bucket and towels under the leak. Then ring 07777 344070 — we'll talk you through anything else on the line.

Question 8

How much does a new boiler cost in 2026?

Accepted Answer

In South West London, typical fitted prices in 2026: combi boiler £2,200–£3,400, system boiler £2,600–£3,800, regular (heat-only) boiler £2,400–£3,600. Final cost depends on the brand (Worcester Bosch, Vaillant, Ideal), flue route, pipework changes and whether a system flush is needed. We give a fixed written quote after a free home survey.

Question 9

Do I need an EICR certificate?

Accepted Answer

Yes if you let the property (landlords legally need an EICR every 5 years under the 2020 Electrical Safety Standards), strongly recommended every 10 years for owner-occupied homes, and usually required when selling or remortgaging. A standard 3-bed flat EICR in SW London is £150–£220 and takes 2–3 hours. All our electricians are NICEIC certified.

Question 10

Are your engineers Gas Safe registered?

Accepted Answer

Yes — every heating and gas engineer is Gas Safe registered (you can check our number on the Gas Safe Register website), and every electrician is NICEIC certified. We never subcontract — the engineer you book is a FixHive employee with ID on the doorstep.

Emergency Plumber in South West London

Recent work across South West London

Where we're called most often

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Local to South West London

Wimbledon

Raynes Park

Kingston upon Thames

New Malden

Wandsworth

Clapham

Putney

Battersea

Balham

Tooting

Southfields

Richmond

Chelsea

Fulham

Brixton

Streatham

Earls Court

Pimlico

Surbiton

Sutton

Morden

Twickenham

Hounslow

Teddington

Hampton

On-site in under an hour

Fixed prices, in writing

Local — actually local

Every job, one local team

Emergency Plumbing

Boiler Repair & Install

Bathroom Installation

Drain Unblocking

Gas & Heating

Electrical

Drainage

Bathtub Installation

Shower Installation

4.9 out of 5 from 143 neighbours

Frequently asked

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